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Hamburger Hill troubleshooting and common questions

These are the problems players raise most often in the itch.io comments, with what Wesware has said about each one. Where there is no official answer, this page says so instead of guessing.

Windows says "unknown publisher" or an antivirus flags it

A player reported that Windows SmartScreen showed an "unknown publisher" warning and that 2 of 69 engines on VirusTotal flagged the download. Another player explained that "unknown publisher" means the build is not code-signed. As of 30 October 2026, Wesware has not replied to that thread.

Only download the game from the official Wesware page on itch.io, and decide for yourself whether to run it. We have not tested the files.

The Mac version is older than the Windows version

That is expected. On 30 October 2026 itch.io lists Windows 0.7.0 and macOS 0.4.0. The 0.5.0 to 0.7.0 update notes say "Windows is available now", so features added after 0.4.0 may be missing on Mac until a new macOS build is posted.

The convoy is stuck or a bridge blocks the road

Since 0.5.0 the engineer kit handles bridge repairs as well as demolition. One player stuck on a convoy escort found the answer in a loading-screen tip: the bridge had to be repaired. Bring an engineer on convoy missions.

Other players report cargo trucks freezing on bridges, or the convoy saying the road is blocked when it looks clear. Wesware has not published a fix for these. If it happens to you, report it in the itch.io comments with your version number.

Is there an invert Y axis option in Hamburger Hill?

Players have asked for one in the comments. We could not find a public answer from Wesware, and it is not mentioned in the update notes up to 0.7.0.

Does Hamburger Hill support a controller?

Update 0.2.0 mentions improved campaign controller navigation. When a player asked about controller support in the comments, Wesware replied "Working on this!" Full controller support has not been announced.

How do I get more money? Can I edit the save?

There is no official cheat or money editor, and Wesware has not published where save files are stored. A player who tried Cheat Engine said it did not work.

Players describe two ways to earn money in normal play: bonus missions such as convoys and village patrols, which pay out, and selling captured enemy weapons. Update 0.2.0 stopped bonus missions from using up fighting turns. Wesware has said the item and loot system needs a rework, so this may change.

Hamburger Hill feels too hard

You are not alone. Players describe the campaign as tough, and one wrote that he could not keep his men alive or replace them fast enough to last more than five rounds. Others who finished the campaign call it "tough but honestly fair" once you know what you are doing. One player who beat it on 0.5.0 said the keys are understanding the save feature, promoting your troops and managing medics.

Official changes that touch difficulty: update 0.4.0 rebalanced enemy grenades and artillery, and 0.7.0 fixed mission balance and enemy artillery warnings. Wesware also said he is looking for ways to make the deeper mechanics more intuitive without a traditional tutorial. The tutorial added in 0.2.0 covers weapons training and squad combat.

Squad roles guideFactions guide

Does holding the port for 5 turns win the campaign?

A loading-screen tip says so, but one player reported on 30 October 2026 that it did not work for him: he held the port for about 20 turns and was then invaded by the Warlordz. Wesware has not commented. Treat the tip with caution until it is confirmed.

My Hamburger Hill squadmates get few kills or act on their own

Several players say the friendly AI kills far fewer enemies than they do, wanders when a convoy truck gets stuck, or does things without orders. One player lost public support after his teammates harmed civilians during a village search. Update 0.4.0 added civilian casualty warnings, and village incidents have affected support and newspapers since 0.5.0.

Wesware has agreed that AI behaviour needs work, and 0.6.0 improved squad movement, cover use and medic behaviour. If the AI is the problem, the most reliable fix players describe is doing the important jobs yourself, especially calling support as the radio operator.

I cannot shoot through gaps in fences or bridges

A player reported that small gaps in bridges and fences block bullets and asked for the hitboxes to be fixed. There is no official note about it up to 0.7.0, so find a clear line of fire instead.

The soldier portraits changed

That is intended. Update 0.6.0 reworked the U.S. soldier and advisor portraits and 0.7.0 added new portraits and sprites. Some players asked for the 0.4.0 and 0.5.0 portraits with headgear to come back; Wesware has not answered publicly.

Can I pay with PayPal, or play in another language?

The game is name-your-own-price on itch.io. Some players said they only have PayPal and asked how else to support the game; there is no public answer from Wesware. A player also asked for a Brazilian Portuguese translation. No other languages have been announced.

My squad dies during the landing

Some players report losing most of the squad during parachute or boat insertions in the first missions. There is no official guidance on this yet. Update 0.6.0 improved squad movement and cover use, so make sure you are on the latest build.

Is Hamburger Hill on Steam, mobile or other stores?

Wesware said in the comments that "V1 will be on Steam". There is no announced date and no mobile version. Players asked about GOG and other languages, with no public answer.

Sources

Checked against these pages on 2026-10-30.